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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Doorbell Camera showed UPS TRUCK going down the Street then next Frame shows coming back out leaving ...never showed him walking up to Porch delivering ???
This is out second Dzees camera and we are more than happy. We already have one camera out front and when we ordered this model we were pleasantly surprised with how easy it is to link via the app so both cameras are easily accessible. Another huge advantage is the solar panel. Our previous camera didn't have one, and the only frustration was having to remove to recharge every once and a while. We did end up buying a solar panel for it, but this one has one right out of the box. If you are not highly tech savvy like myself these cameras are a great option mainly due to the ease of use. We see very happy with our new camera.
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