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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
I didn't it as yet
Find it is just a little slow to detect and start recording when there is motion. Having a slight amount of problem with the horizontal travel
Love the older model but without a solar powered panel
the constant removal charging and reinstalling was a pain. No need to do anything now. Just install and enjoy
Right off the bat, this camera does not do 360 pan, unless you make it move with your phone. Second, the response time is slow unless someone pops into view. I have watched my husband come from the house, in direct view of the camera, He has walked up to an outbuilding, but it only recorded the door opening as he walked in.
Instructions say it will record up to 3 mins, at 128 GB there is a lot of recording space available. I do not need the company's cloud nor do I want their access to me home movements. It only records 10-20 seconds at most. Then I asked, why? well join the monthly and we can give 3 minutes. I spent 320 for three cameras, it's not 360, it won't do what I tell it to do. KEEP YOU CLOUD! out of my life. When I say, just the 128 BG, it still connects to their cloud, BULL.
I believe it's the perfect way for other countries to retrieve information of my movements. Stop using the Cloud, and stay out of my life.
Thats how I feel, Its not 360
Great camera and also greant customer service
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