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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
I never received and still haven’t received a refund. I do not recommend if something changes I will update my review.
The thing I like the best is ease of use. Easy to install, easy to set up multiple location settings, you can take instant pictures from live view. There are easy options for motion sensors and much more. You will not be disappointed with this camera.
Our family recently moved in a new housing development. We have a lake house adjacent to a walking trail. The first day our dog got loose and was face to face with a fox. Fortunately he was unharmed, but we knew we needed a surveillance camera. After searching through a number of cameras on Amazon, we found the perfect one. The Dzees Solar Security Camera. It has great night vision, motion detection, and the picture quality is very clear. We had a few questions about the camera and Judy was very helpful and informative. Our family feels well protected in our new surroundings.
It was really easy to install and use. We have total of 4 around our house and have been using it few days now. Image is crystal clear motion detection and recording works pretty well but I have noticed there's a slight delay. You have to change the motion detection sensitivity to high for no delay.
So far I have found the manufacturer's descriptions and claims to be complete and correct. This solar security camera was well packaged, installation and setup instructions easy to follow and all required fasteners for typical installations were included. When I started setting up camera surveillance around my house I first chose fixed units and the brand I chose was Dzees and I have been completely satisfied with my choice. I then chose the Dzees D3 security camera and again I was very satisfied. The batteries do last quite a while when fully charged and the rotation is smooth and the videos and photos are of high quality. This time I chose the Dzees D3K solar security camera because it has all the features of the D3 camera plus the addition of a solar panel to keep the battery charged at 100%. The chord on the solar panel is almost 10 feet long and the plug in connection has a connector that completely seals the connection. Night vision is good in both infrared and color. Response to motion detected is good but there is a slight delay in triggering your phone app. Picture quality is very good for both photos and videos. The set up and connection to the app is easy, especially when you have one already connected to your WiFi system. This brand has worked for me and I am completely satisfied and do recommend their use.