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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
I received an incomplete package item. That didn’t have the flat mount bracket crucial for the item to be mounted properly. Very poor service and quality
Smart Wireless WiFi Video Doorbell Camera With Chime Ringer Battery Powered Dzees DB2
Camera is working well. Battery life is good for the 2 weeks I’ve had it installed. Very happy.
Camera picks up cars on the road 75 feet away but doesn’t pick up deliveries where the driver walks up to the front door where the doorbell camera is. Went through a reboot and tried resetting with no luck.
Notification of any movement is delayed. Movement needed to be captured weren't. But the doorbell function works very well. Notification was immediate and I was able to have a conversation with person at the door. It didn't however capture the time this person was at the door or recoding. Maybe theres another button somewhere
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