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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
The camera view is clear and the installation is easy. The price is very affordable. The solar panels work well and the use of the magnet versus screw enables a quick change for areas where the solar panel cannot be used. The application updates are simple. Wish the application would allow the use of the application with other applications so it would not be all or nothing in viewing "live" video (in other words, use of the dzees ap and use of another ap at the same time on the iPad and/or phone). Love the "night" vision clarity as well. The alarm works-audible on site, but would like to have it so I could hear the alarm through the application instead of only a slight beep. Great use for indoor and outdoor security. An added benefit is that when reviewing the video clips choice parts of the video could be enlarged while viewing.
superb quality, affordable price, mind blowing AI.
already recommended to many friends, also sharing my feedback here- very happy with this purchase!
I like it. Very pleased with this system.I can view the cameras real time from the app and respond if needed. The field of view is more than expected, and motion detection works well at distance. I love that it sends a notification through the app when motion detected, it even triggered .Night vision is really good, even when pitch black outside. Recorded motion events stored locally on the unit.
Customer service has been excellent.
I only wanted a regular camera to see my backyard but this one has everything. It notifies me whenever someone walks by and captures a video of them. I can speak through the device too. It charges to 100% battery every day even with flash features I use as an alarm at night. So far, this is the only company that offers free cloud storage too.
This is my 6th camera of this brand. The customer service is outstanding. They will help you right away if there are any issues or if you need any help adjusting the settings. It is super easy to setup the camera and add it to the app. The same cameras can be added to the family members’ app, with the only difference that they can watch the recordings or view live footage, but they can not adjust any settings.
What makes this brand versatile is that you can either insert a micro SD card, use 7 days of cloud storage for free, or pay an inexpensive monthly subscription to get enhanced features, like animal, car, or human recognition, to name a few, as well as many other enhanced features. With the free 7 days cloud storage, the camera can pick up passing cars or bicyclists, but for me it is not an issue.
Depending on your circumstances, you can adjust the length of recordings, sensitivity, motion detection, and many other components.
The solar panel works great and is charging the camera to 100% at all times. The cord from the solar panel is pretty long, which allows for more flexibility. One thing to note is that this camera is black but the solar panel and the wiring are white. There are 3 mounts with screws that are included in the box as well as a sticky tape. For the camera, you can pick a regular mount or the one using the magnet. I really like the magnet. The night vision can be adjusted (infrared vs. white light), depending on the lighting and the location. For darker areas, I like white light mode at night because it provides me with a better picture. The microphone and speaker are good too, you can clearly hear the person you are talking to and they clear hear you.
I have included a video of delivery that we missed to show this camera in action. This camera is perfect for our needs and I am really happy with my purchase.